Tidemere Residences ยท what it costs

You are not paying for software. You are paying for privacy.

Tidemere sells nothing, advertises nothing, and learns nothing from your house that it could sell to anyone. The price pays for the infrastructure, the service, and the people. That is the whole loop, and it is closed, like the software itself.

The whole family office, scaled to one home.
Priced by the property, to its shape.The main property carries the base: the instance, every room and module, the manuals, the working model, the security conversation, and support that opens only when you grant it. A second home is priced to its setup and its use. Nothing else is counted.

The why

A closed loop costs what a closed loop costs.

Most software for the home is cheap or free because you are not the customer. Someone else is, and they are paying for a look at you. Tidemere has one customer: the house. So the house pays, and in return the house is the only party in the room.

Nothing is sold.

Not your records, not a pattern drawn from them, not a list of houses like yours. Your data is not an asset on our books. It is yours, on your own instance, and you can take all of it with you on any day.

Nothing is advertised.

No advertising to you, and none through you. No "partner offers." No one is introduced to your household because they paid us to be. There is no cookie banner because there is nothing to consent to.

You are not our marketing.

We do not name clients, quote them, or show their houses. There is no logo wall. A house that runs on Tidemere is not known to run on Tidemere unless it chooses to say so.

We cater to you.

Every house is built to its own shape, in conversation. The manuals are written for your screens. The founder answers the security questions himself, in writing. That is service, and service is paid for.

If it were cheaper, you would be right to ask why.

A price like this is not a markup on a product. It is what it takes to run a private instance for one household, keep it secure, keep it current, write its manuals, and answer for it in person, without a second revenue stream quietly underneath. Free and cheaper alternatives have that second stream. It is you.

Where the money goes

Three places. Nowhere else.

I

The infrastructure

Your own instance on a dedicated server in the region you choose, its own database, encrypted disk, encrypted nightly backups, the certificates, the monitoring, and the hours that keep it that way.

II

The service

The working model of your house before you sign. The build to your shape. Your manuals and training booklets. The security conversation, in writing. The support that opens only when you grant it.

III

The people

A small team that came from this industry, running houses before writing software for them. No large investors to pay back. What the house pays goes back into the product the house uses.

The alternative

What the cheaper system actually costs.

The price is only one line. The rest of the bill arrives in other currencies.

Free, or nearlyA system paid for by someone else

  • Paid for by advertising to you, or through you.
  • Your household's patterns are the product being sold, in aggregate or in person.
  • A shared database with thousands of other accounts, one breach away from all of them.
  • Third-party scripts on every screen: analytics, trackers, a dozen companies watching the page load.
  • Staff phones holding photographs of your house in their camera rolls.
  • Support is a ticket queue, and the terms change when the company does.
  • Your name in a case study, a logo wall, a "trusted by."

TidemereA system paid for by the house

  • Paid for by you, and by no one else, so no one else is in the room.
  • Your records are not mined, modeled, sold, or used to train anything. Not now, not later.
  • Your own instance, your own database. No path between your house and another.
  • Zero third parties on any screen. Not even the typefaces.
  • Every camera is the app's own. Nothing reaches a personal phone.
  • Support is a door you open, time-boxed, written into your own audit record.
  • Your name appears nowhere, ever, unless you choose to say it.

How it is priced

By the property, to its shape. Never by the seat, never by the feature.

There is no plan with checkboxes, because a house is not a plan. The base is the main property. Each further property is priced to its setup and its use, and a property of unusual complexity pays to its size. Everything else is configured in conversation.

A home

One property, fully run.

The basea year, agreed in conversation

A primary residence with staff. One building or several on the grounds, the six rooms every household runs on, the modules the house needs, the manuals, the model before the contract. Everything a family office platform carries, scaled to one house: the same rooms, the same record, the same discretion.

The shape of most first houses: a director or house manager, a few seats, a vendor list.
An estate

Several properties, one operation.

The base, then each home to its usea year

A main house and a second home, or four homes across three time zones. The main property pays the base. Each further property is priced to its setup and its use: a weekend house with one housekeeper is not a second main house. The operation is one: one Roster, one Registry, one director's Today reading all of it.

Two houses, two housekeepers, one desk: the base for the main house, the second house to its use. Nothing is added for a second desk because there is none.
A complex property

A property billed to its size.

To its sizeagreed in conversation

A working estate with departments, a guest operation, many buildings, security, a kitchen brigade. The base is the floor. The rest follows the shape: buildings, departments, the guest book, what the house asks the system to carry.

A ranch with sixteen guest units and seven departments is not one home, and is not priced as one.
What is a propertyA place where the family sleeps and the house works: a home, a second home, a lodge, a city apartment. Several buildings on one grounds are one property. An estate with homes in two cities is two properties, each with its own buildings, rooms and staff, and each priced on its own: the main property at the base, the others to their setup and use. A home office or a storage building is not a property.
What is never countedSeats. A house adds a housekeeper, a nanny, a security team without adding a line. Phones, tablets, devices. Messages, documents, photographs, records.
What the number coversThe instance and its hosting, every room and module the house uses, the manuals and training booklets, updates, backups, the security conversation, and support that opens only when you grant it.
What it does not coverA piece of hardware the house chooses to buy, such as a guest tablet. Work the house asks for that is new to the product is agreed in writing before it is built.
How it is agreedIn conversation, on paper, after you have walked your own house in the working model. The number does not move until the shape of the house does.

What the base includes

The whole house. Not a starter.

The entry product is complete. Nothing on this list is an add-on, a higher tier, or a later unlock. It is what a family office runs on, scaled to one house, and it is what a property gets on the first day.

Your own instance.

A dedicated server in the region you choose, your own database, encrypted disk, encrypted nightly backups you can take with you, and your full export as one dated archive, readable without us.

The six rooms.

Today, the Inbox, the Calendar, the Registry, the Roster, the Schedule. Every seat gets its own door: the director's desk, the staff phone, the principal's phone, the guest's tablet.

The modules your house needs.

The maintenance desk, documents and sign-offs, checklists, the room board and Stays, purchases and receipts, the Property Register, the kitchen, childcare, guest tablets, security operations, the finance desk. Switched on in conversation, no rebuild.

The working model before the contract.

A one-page worksheet on the shape of your operation, with stand-in names. We build your house on it. You walk through it as yourself, on your own phone, before anyone signs.

Your manuals and training booklets.

An operations manual and booklets for staff, heads, leadership, and the family, written for your screens, every button named as it appears, updated in the same build as the software.

The security conversation, in writing.

Every answer your advisors want goes on paper, from the founder. The public answers are at tidemere.com/security; the private ones are yours.

Support that opens only when you grant it.

Tidemere holds no standing key to your records. Access is granted by your administrator, for a set number of hours, written into your audit record, and withdrawable at any moment.

Updates, quietly.

Improvements arrive server side, without an app store, without a store account, and without a screen changing shape under someone's hands.

Who you are paying

A small team, from this industry, with no one else to answer to.

We ran houses first.The team was accountable for a household's systems, staff, and vendor access before it ever wrote software for them. We know what a Tuesday looks like.
No large investors.No one is waiting for a return that your records could provide. What the house pays goes back into the product the house uses.
We do not market.No campaigns, no case studies, no client logos. Tidemere reaches the next house the way it reached the last one: someone who runs a house told someone who runs a house.
We take security personally.Safeguards first, each built and written into the manuals a house receives. The outside assessment follows, and it will be published when it is done.

The next step

Walk your own house first. Then we talk about the number.

The worksheet takes an afternoon. The working model follows. The price is agreed on paper after you have seen your house in it, and it does not move until the shape of the house does.

The base covers the main property for a year. Each further property is priced to its setup and its use. A complex property is priced to its size, in conversation.